dk77 Terms and Conditions

1 General Introduction and Eligibility

These terms and conditions ("Terms") form a legally binding agreement between dk77 ("Platform", "we", "us") and every registered user of this platform ("you", "member"). By accessing the dk77 website or creating an account, you are considered to have fully agreed to these Terms.

These Terms have been prepared in Bengali and apply to the Bangladesh market. If you disagree with any part of these Terms, please stop using the platform.

1.1 Age Requirement

dk77 is intended only for individuals aged 21 or older. If any minor opens an account using false information, that account and all its transactions will be considered void.

1.2 Single Account

Each user may create only one account. If multiple accounts belonging to the same person are identified, all accounts will be suspended and the associated balances may be forfeited.

2 Account Registration and Verification

To open an account at dk77, you must provide accurate and complete information. If false or incorrect information is provided, the platform reserves the right to close the account at any time.

2.1 Verification Process

In the interest of security and fraud prevention, dk77 may request identity verification at any time. This may require submission of a copy of a national ID card or passport.

2.2 Account Security

It is your responsibility to keep your login credentials (username and password) completely confidential. dk77 will not be liable for any loss resulting from sharing this information with a third party. If you suspect unauthorized use, notify our support team immediately.

Use a strong password and change it regularly.
Avoid accessing your account over public Wi-Fi.
Your account must never be transferred to anyone else.

3 Deposit and Withdrawal Policy

dk77 supports popular payment methods in Bangladesh so that members can transact with ease.

3.1 Accepted Payment Methods

Deposits and withdrawals at dk77 can currently be made through the following methods:

bKash — Mobile Banking
Nagad — Digital Financial Service
Rocket — Dutch-Bangla Mobile Banking
Upay — Digital Wallet
Bank Transfer — Direct bank transfer (e.g., Dutch-Bangla Bank, BRAC Bank, Islami Bank)

3.2 Limits and Timeframes

Minimum deposit amount: ৳500 (all methods). Minimum withdrawal amount: ৳800. dk77 typically processes withdrawal requests within 1 hour.

3.3 Transaction Conditions

Deposits and withdrawals must be made using the same method or an approved method.
Withdrawal requests may be held pending transaction verification.
Deposits from third-party accounts will not be accepted.
For suspicious transactions, dk77 may request additional documentation.

4 Bonuses and Promotional Offers

dk77 offers various bonuses and promotional offers. These offers are subject to specific conditions and may be cancelled if the relevant conditions are not met.

4.1 Welcome Bonus

New members are eligible to receive a 120% bonus on their first deposit, up to ৳10,000. For example: depositing ৳1,000 gives a ৳1,200 bonus, for a total balance of ৳2,200. Or depositing ৳18,000 gives the maximum ৳10,000 bonus, for a total balance of ৳28,000.

4.2 Wagering Requirements

The wagering requirement for the welcome bonus is 25 times — applied to the bonus amount only. This means if you receive a ৳1,200 bonus, you must place a total of ৳30,000 in bets before withdrawing. Bonus funds cannot be withdrawn until the bonus conditions are met.

4.3 General Bonus Rules

Only one welcome bonus can be received per account.
If bonus abuse is suspected, dk77 reserves the right to cancel the bonus.
If bonus conditions change, this will be updated on this page and on the relevant promotional page.
Certain games or markets may be excluded from bets placed with bonus funds — details will be stated in the conditions of each offer.

5 VIP Membership Program

The dk77 VIP program has three tiers, determined by members' regular activity and loyalty.

5.1 VIP Tiers and Benefits

Bronze: Weekly cashback of up to 0.3%.
Silver: Weekly cashback of up to 0.7%.
Gold: Weekly cashback of up to 1.0%.

5.2 Tier Changes

A member may be promoted to a higher VIP tier through regular and consistent activity. The specific benefits at each tier may be changed at dk77's discretion, and members will be notified in advance.

5.3 VIP Benefit Conditions

Cashback benefits apply only to eligible VIP members.
dk77 reserves the right to modify or cancel any VIP benefit.
VIP status may be revoked in the event of a breach of conditions.

6 Betting and Gaming Rules

dk77 offers various types of gaming activity including slots, live casino, cricket and football betting. While each game has its own rules, the general rules below apply across all activities.

6.1 Bet Validity

Once a bet is confirmed, it cannot be changed or cancelled.
If a bet is not processed due to a technical error, the stake for that bet will be refunded.
If fraud or unusual activity is suspected, dk77 may void the bet.

6.2 Sports Betting

Betting is available on cricket, football, kabaddi, and other sports. Markets are illustrative examples — such as match winner, total runs, and number of wickets. Placing biased bets using knowledge of a specific match result or date in advance is strictly prohibited.

6.3 Prohibited Activities

Strategic betting with the intent to abuse bonuses.
Placing bets using automated software or bots.
Collecting bonuses through multiple accounts.
Placing bets using another member's account.
Any form of corrupt or fraudulent activity.

7 Restricted Countries and Users

dk77 is unable to serve residents of certain jurisdictions where online gaming activities are legally restricted. It is entirely the user's own responsibility to comply with the laws of their local area.

In addition, the following individuals will not be permitted to use dk77:

Individuals under the age of 21.
Individuals on the self-exclusion list.
Individuals permanently banned by dk77.
Individuals who professionally manage bets on behalf of others.

8 Privacy and Data Protection

dk77 is committed to protecting the personal information of its members. We use SSL encryption and modern cybersecurity measures.

8.1 Data Collection

Information necessary for account registration and management is collected. This information is not sold to third parties. For more details, please read our Privacy Policy.

8.2 Cookies

The dk77 website uses cookies to ensure smooth operation and to improve the user experience. Cookies can be managed through your browser settings, though this may affect some site functionality.

9 Account Suspension and Closure

dk77 reserves the right to suspend or permanently close an account in any of the following circumstances:

Breach of these Terms.
Fraud or fraudulent activity.
Harassment of other members or dk77 staff.
Bonus abuse.
Suspicion of money laundering or illegal financial activity.
Prolonged inactivity on the account.

9.1 User-Initiated Closure Request

Any member may contact the support team to request closure of their account. Any valid balance remaining before account closure will be processed in accordance with the withdrawal policy.

10 Responsible Gaming

dk77 is committed to ensuring responsible gaming. Gaming is for entertainment — it is not an alternative source of income. We encourage members to play within their limits.

10.1 Protection Tools

dk77 allows members to set deposit limits and offers temporary or permanent self-exclusion. Contact the support team to use these features.

10.2 Warning Signs

Placing larger bets to chase losses.
Gaming while neglecting daily responsibilities, family, or work.
Financial hardship caused by gaming.
Hiding gaming activity from friends or family.

To learn more about responsible gaming, read our Responsible Gaming page.

11 Intellectual Property and Content Rights

All content on the dk77 website — logos, designs, text, software, and games — is protected by the intellectual property rights of dk77 or its licensors. Copying, distributing, or reusing this content without permission is prohibited.

Games from third-party game providers such as Pragmatic Play, Spribe, JILI, PG Soft, Evolution Gaming, Ezugi, or NetEnt are protected by the intellectual property rights of the respective provider.

12 Limitation of Liability

dk77 makes every effort to operate a safe and reliable platform. However, dk77 is not liable in the following cases:

If a bet or game session is affected by an internet connection disruption.
If loss occurs as a result of incorrect information provided by the user.
If an account is compromised due to a security failure on the user's device.
Delays or errors with third-party payment services.
Force majeure (natural disasters, government orders, pandemics, etc.).

13 Dispute Resolution

If any dispute arises regarding a transaction or bet, please notify our support team first. dk77 reviews all complaints impartially.

13.1 Complaint Submission Process

Submit a detailed complaint via live chat or email ([email protected]).
Include the relevant transaction ID, time, and description of the incident.
The dk77 support team will review the complaint and provide a resolution.

13.2 Final Decision

dk77's decision will be considered final, unless both parties agree to an alternative dispute resolution process.

14 Changes to Terms and Conditions

dk77 reserves the right to modify these terms and conditions at any time. Members will be notified of significant changes via email or a notice on the platform. Continued use of the platform after any changes will be considered as the member's acceptance of the new terms and conditions.

15 Contact and Support

If you have any questions or comments about these terms and conditions, our support team is always ready to assist.

Live chat support 24 hours a day, 7 days a week (in Bengali and English)
Email: [email protected]